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Old 27-06-2012, 10:09   #16
Damien
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Re: RBS (Natwest, Ulster Bank) IT issues

Quote:
Originally Posted by arcimedes View Post
According to the Register see here the problem was caused by human error. An inexperienced technician deleted all the batch processing queues in error so the have had to all be put back in.
It seems to was an upgrade to the software that handles the processing that failed and another failure when they attempted to rollback to the previous version and found that the rules that disappeared.
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