Quote:
Originally Posted by slowcoach
Great VM Tech though, sussed it out right away, he came and went in less than 15 minutes and that included the time he was replacing bits in the CAB.
I called VM at 9.30 am on Monday, got straight through to UK and engineer was booked for the 12.00 – 4.00 slot, actually arriving at about 2.30, brownie points all round for Monday, now all VM have to do is replicate that type of service across all fault calls.  |
Yes, I've always had good service from VM Techs. I wonder if this kind of service is the norm, and tales you hear on forums like these are the exceptions, or it could very well vary largely from area to area?
(Btw, Your avatar is very cheery and made me smile - probably because it reminds me of reading Rupert Bear (I hope that's right) comics at my Nana's house when I was young.)