Cable Forum - View Single Post - SD error code 1021

suzw · 26-06-2012, 19:01

Can some one tell me what this secret code means? No one has ever told me. I keep getting it, the technician comes out, fixes it for a bit then it comes back. Virgin send only "private" responses to others with the same problem so it appears you have to be a member of a secret club to work out what it means. The telephone "help" line is less than helpful, that's a rant I can no longer be bothered to have, suffice to say if I am told it is a network fault in my area one more time.... (its not, and no, it will not mysteriously fix in three days no matter what they try to tell you).
Any clues or any advice on how get a technician booked without waiting for the magic three days first would be helpful!

26-06-2012, 19:01	#1
suzw Inactive Join Date: Jun 2012 Posts: 1	error code 1021 - what on earth does it mean? Can some one tell me what this secret code means? No one has ever told me. I keep getting it, the technician comes out, fixes it for a bit then it comes back. Virgin send only "private" responses to others with the same problem so it appears you have to be a member of a secret club to work out what it means. The telephone "help" line is less than helpful, that's a rant I can no longer be bothered to have, suffice to say if I am told it is a network fault in my area one more time.... (its not, and no, it will not mysteriously fix in three days no matter what they try to tell you). Any clues or any advice on how get a technician booked without waiting for the magic three days first would be helpful!