Thread: 100M FINALLY!
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Old 26-06-2012, 17:57   #6
slowcoach
Inactive
 
Join Date: Oct 2004
Location: Virgin Islands
Age: 80
Services: VM Phone 152 Meg.
Posts: 1,552
slowcoach has reached the bronze age
slowcoach has reached the bronze ageslowcoach has reached the bronze ageslowcoach has reached the bronze ageslowcoach has reached the bronze ageslowcoach has reached the bronze ageslowcoach has reached the bronze ageslowcoach has reached the bronze ageslowcoach has reached the bronze age
Re: FINALLY!
Quote:
Originally Posted by Mick Fisher View Post
Welcome back.
Grief started at the beginning of April, first my upload was capped at 2.7 Mb/s for weeks, then when it was restored I had two weeks of full speed before the download speed problems.
Great VM Tech though, sussed it out right away, he came and went in less than 15 minutes and that included the time he was replacing bits in the CAB.
I called VM at 9.30 am on Monday, got straight through to UK and engineer was booked for the 12.00 – 4.00 slot, actually arriving at about 2.30, brownie points all round for Monday, now all VM have to do is replicate that type of service across all fault calls.
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