[stedaman]

Hi

I had a visit today from an engineer who upgraded me to a superhub for the 60mb broadband package. I tested while he was here and told him I was still on 10mb after the superhub had been set up. I was told that the superhub would keep ping checking and gradually increase it's speed itself.

I have been checking every so often and after a few hours still have the same speed as my previous package 10mb.

I just wanted to know if this was correct or should I be ringing up Virgin so they can resend the activation or something?

I was also going to try to reset the superhub.

I read from another forum post about checking the settings of the superhub to see if I have been provisioned correctly.


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