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Geezer63rd · 25-06-2012, 23:07

Starting about 6 weeks ago, virgin connection kept dropping at random times. They sent a new hub, a "super hub".

Installed new hub, still get same issues as before. Might work for a day, then drop. Might work for 10 minutes, then drop. VERY frustrating.

Had three engineer site visits. All cables checked and signal levels measured and all working when engineer on site.

Virgin telephone help just going thrpugh scripts like "are you using wireless?" etc. I explained no, its not the wireless but a problem with your hub disconnecting from the internet.

What can be the problem and what can I do?

Thanks

25-06-2012, 23:07	#1
Geezer63rd Inactive Join Date: Jun 2012 Posts: 5	Virgin connection dropping Starting about 6 weeks ago, virgin connection kept dropping at random times. They sent a new hub, a "super hub". Installed new hub, still get same issues as before. Might work for a day, then drop. Might work for 10 minutes, then drop. VERY frustrating. Had three engineer site visits. All cables checked and signal levels measured and all working when engineer on site. Virgin telephone help just going thrpugh scripts like "are you using wireless?" etc. I explained no, its not the wireless but a problem with your hub disconnecting from the internet. What can be the problem and what can I do? Thanks