Originally Posted by lisauk

Hi,

My parents have just had broadband installed at home well when I say installed i mean they have put the cable modem in and all the lights are on correctly. I know this is correct because I also have NTL broadband and the lights are lit as mine are.

I have checked that my parents are recieving an IP address which they are and it starts 80. which I think is correct as mine starts 81.

I have also managed to ping sucessfully a web address using the command prompt in XP.

The problem is that they can not view any webpages i am guess that it maybe a proxy problem or something but this is only a guess. Has anyone had this problem and fixed it I have been trying to get through the NTL all day with no success.

Any help would be greatfully recieved.

Cheers Lisa