Hmmm, Virgin did this well - not!
Originally supposed to get the new superhub on Tuesday, no delivery... on calling them was told they had cancelled the order because the name on the delivery didn't match the name on the account - not true...
Today get the modem, installed and back online, only to find the the speed is now half of the 20Mbps that I had before activating the new hub...
Now been hanging on the phone for 20 mins trying to get someone to answer the phone...
Anyone else had similar problems?
Dan
