Quote:
Originally Posted by denphone
Richard Branson is not in charge of Virgin Media so l don't know why you are blaming him for any poor customer service.
|
Branson doesn't run most of his companies, but does own part of Virgin Media and was paid a lot of money for the right to be associated with his Virgin group and brand. Branson not only agreed to being paid to allow VM to associate with him, he pushed hard for it to happen.
---------- Post added at 17:49 ---------- Previous post was at 17:46 ----------
Quote:
Originally Posted by kwikbreaks
Just shows how well the smokescreen of the Virgin branding still covers up the stench of NTL in the public mind though..
|
That was pretty much the point of it all to begin with, ntl:Telewest spent a billion pounds to be associated with the Virgin group, not for any technological reason but purely for marketing purposes and to siphon off their reputation.