Quote:
Originally Posted by qasdfdsaq
Actually none of the speed is guaranteed over the wider internet, but is guaranteed on the Openreach fibre leg.
|
Are you saying they should guarantee the speed for a given sync rate? In general I believe they do not guarantee the sync rate, hence the need for the presales speed tester, which takes into account distance to the nearest cabinet and reports a lower than ideal speed. (Something which should not be a problem with VM due to the better quality cable for instance.)
Quote:
Originally Posted by qasdfdsaq
Note that there are a few teething problems on the 80/20 service, in particular, some people are being capped at 10mbps upload due to a systems error. This usually solves itself over the first few days with a few modem and router reboots. Unfortunately BT don't let you see your sync speed, though Sky do, and Sky also provide a different service level over the same infrastructure....
|
First I believe if you use the BT test site (
http://speedtester.bt.com/) the diagnostic option for the test results shows your sync speed and your performance against it. I am not sure where that info comes from? For us it reports the 20 Mb upload speed and the low performance in comparison to it.
I did not mention before, that although our service is carried over BT Openreach, we bought the service through Zen. They did not mention the possibility of a BT bug, I think after a couple of test power cycles on the BT modem, I will probe them as to whether this bug might be affecting me.