Cable Forum - View Single Post - 100M Will VM ever match BT's upload speeds?

qasdfdsaq · 19-06-2012, 17:03

Actually none of the speed is guaranteed over the wider internet, but is guaranteed on the Openreach fibre leg.

Note that there are a few teething problems on the 80/20 service, in particular, some people are being capped at 10mbps upload due to a systems error. This usually solves itself over the first few days with a few modem and router reboots. Unfortunately BT don't let you see your sync speed, though Sky do, and Sky also provide a different service level over the same infrastructure. The fibre infrastructure does provide the ability to guarantee upload speeds, whereas VM's doesn't at all. Incidentally Sky also provide a faster service than BT Retail over the same FTTC infrastructure.

Sadly BT's first-line support can be hit and miss - but I would suggest chasing to get the upload speed fixed. Uploads are disproportionately high on BT so if you're getting 80 down, then your line should be capable of around 30 up, and it does look like you've hit the 10mbps upload "bug".

19-06-2012, 17:03	#36
qasdfdsaq cf.mega poster Join Date: Aug 2004 Posts: 11,207	Re: Will VM ever match BT's upload speeds? Actually none of the speed is guaranteed over the wider internet, but is guaranteed on the Openreach fibre leg. Note that there are a few teething problems on the 80/20 service, in particular, some people are being capped at 10mbps upload due to a systems error. This usually solves itself over the first few days with a few modem and router reboots. Unfortunately BT don't let you see your sync speed, though Sky do, and Sky also provide a different service level over the same infrastructure. The fibre infrastructure does provide the ability to guarantee upload speeds, whereas VM's doesn't at all. Incidentally Sky also provide a faster service than BT Retail over the same FTTC infrastructure. Sadly BT's first-line support can be hit and miss - but I would suggest chasing to get the upload speed fixed. Uploads are disproportionately high on BT so if you're getting 80 down, then your line should be capable of around 30 up, and it does look like you've hit the 10mbps upload "bug".