Cable Forum - View Single Post - General Rant: This is starting to take the proverbial

Milambar · 19-06-2012, 10:35

I know ISP's, like any other technically based industry, can have issues.

On Friday, dead on the dot of 12:00 noon, the internet died. It took them till very late saturday to restore it. Sunday was OK, no issues there.

The internet went down again this morning, again, dead on the dot of 7.00am. Not 7.01, or 7.20, but absolutely dead on the dot of 7.00am exact.

Two outages both starting "on the hour" exactly, makes me suspect they aren't faults, but maintainence windows they forgot to notify us of, but thats not really relevant.

What is relevant is two outages with only a day of functional broadband between them. I pay for a broadband connection but I am not getting a reliable one. I do not know from one day to another, if I am going to wake up, and find a connection waiting for me or not.

I am getting seriously <swearword> off about it. Even to the point where I'm thinking of going over to BT, who can't offer me more than 512kbit/second due to my distance from the exchange. At least it will be a reliable connection!

---------- Post added at 10:35 ---------- Previous post was at 10:31 ----------

And as is typical, just as I posted this, the internet came back to life, and I can confirm it wasn't a local area fault...

Because my shub is now showing 6 bonded ds channels instead of 4.

Why couldn't VM at least have the manners to forwarn us of maintainence work.

19-06-2012, 10:35	#1
Milambar Inactive Join Date: Jan 2008 Posts: 954	Rant: This is starting to take the proverbial I know ISP's, like any other technically based industry, can have issues. On Friday, dead on the dot of 12:00 noon, the internet died. It took them till very late saturday to restore it. Sunday was OK, no issues there. The internet went down again this morning, again, dead on the dot of 7.00am. Not 7.01, or 7.20, but absolutely dead on the dot of 7.00am exact. Two outages both starting "on the hour" exactly, makes me suspect they aren't faults, but maintainence windows they forgot to notify us of, but thats not really relevant. What is relevant is two outages with only a day of functional broadband between them. I pay for a broadband connection but I am not getting a reliable one. I do not know from one day to another, if I am going to wake up, and find a connection waiting for me or not. I am getting seriously <swearword> off about it. Even to the point where I'm thinking of going over to BT, who can't offer me more than 512kbit/second due to my distance from the exchange. At least it will be a reliable connection! ---------- Post added at 10:35 ---------- Previous post was at 10:31 ---------- And as is typical, just as I posted this, the internet came back to life, and I can confirm it wasn't a local area fault... Because my shub is now showing 6 bonded ds channels instead of 4. Why couldn't VM at least have the manners to forwarn us of maintainence work.