Quote:
Originally Posted by Risco
I have been a long standing customer over 5 years. I have had the top package for the majority of this time. I decided I wanted to take away my broadband and phone to BT. So I gave Virgin a call, and they said because I was not taking anything else I got NO discount at all. I wanted to keep XL with Sky HD as well as the sports and movies. I was told this was going to cost me £78 a month with a TiVO and V+HD.
I feel very let down, surely they can offer me some kind of discount? I would not want much, say £10 a month?
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Did it not occur to you that VM are a business that need to bring in revenue for the services that they supply? If you want to reduce your services from VM and expect them to be sympathetic then frankly, you are not in control of your faculties.