Quote:
Originally Posted by Itshim
To spell in out its called " customer service " something as a company Virgin seem to overlook. It does not matter that it only effects a few people-If you keep effecting a few people eventually you will effect most of them  |
Except it has to be balanced out against the fact that notification will cause calls
So if it's an update that doesn't change anything noticeable, and is fact designed to stop issues and fault calls, notification would be counter productive.