[Chad]

Glad for your time and interest in the matter Andy.

I would have thought identifying movies would have been fairly easy for TiVo. Movies just like TV shows have categories, sub-categories and a list of actors. Maybe because the info listed on movies can be very in depth, especially actor info, it takes the TiVo box longer to figure out which actors and actresses and genres I like and dislike.

It would be great to hear from someone at Virgin to confirm what the issue is.