Thread: Shame on you VM
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Old 24-05-2012, 07:21   #15
Russ
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Re: Shame on you VM

Quote:
Originally Posted by Chad View Post
My point being if someone phoned Virgin to cancel their mobile contract due to being made redundant, and Virgin refused to help just like in the dying mans case, the redundant person wouldn't get the same support from The Sun. I'd be surprised if The Sun gave 2 hoots.
In fairness it is at least possible to recover from redundancy.

I'm sure people try to pull all kinds of stunts to get out of their contract and VM, just as any similar company needs to have measures in place to protect its interests.

But the guy offered to supply proof. From my time working at NTL, had I been the agent I would have gone and spoken to the highest level manager available about this. And if that person had still refused to help then it would have shown them out to be the shoddy company everyone thought they were during the 'free internet' days.
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