Quote:
Originally Posted by jb66
Knowledgable about what, pointing a stupid dish at a satellite in the sky, my child could do that!
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And my dad did too. Saved himself a fortune he did. And he got the right satellite first time, too
---------- Post added at 22:51 ---------- Previous post was at 22:50 ----------
Quote:
Originally Posted by Zarf2007
And running a cable from a plastic box on the wall is tougher?
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If that was all that was involved then you might have a point. But it isn't, so you don't.
---------- Post added at 22:53 ---------- Previous post was at 22:51 ----------
Quote:
Originally Posted by Zarf2007
The fact remains that myself and nearly everyone I know who has dealt with VM...
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And how many people is that exactly? Probably not more than a dozen I suspect. Which is hardly indicative of anything really.
Quote:
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...have had shoddy installs either by botched cabling or missed appointments. Their customer service is a joke.....I won't even start with those call centre fools in India......
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Though do agree, in principle if not in general, with your points.
---------- Post added at 22:58 ---------- Previous post was at 22:53 ----------
Quote:
Originally Posted by Zarf2007
you say that and yet forums like this are full of complaints where they have botched the cabling....
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Yes, and forums such as this are mostly populated by a self-selecting bunch of people who are affected by something called
negativity bias.
Put simply, people will join forums to complain more than they will to praise.
Quote:
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...the fact if the matter is if you did a poll comparing customer service experience of sky and VM I can guarantee sky would win hands down....
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If that is, indeed, a
"fact" then you will have no problem proving it with appropriate and verifiable figures from a reputable source. So I await them with interest.