Cable Forum - View Single Post - Superhub R36 Firmware Beta Test (was R35)

tweetiepooh · 21-05-2012, 12:11

Thing is you don't know how long HTC were fixing the issue. It could have been known about but since it would only affect a few users was released anyway. They then released a fix fairly quickly that was already in the pipeline when they got complaints. Maybe they found how to isolate the fix and release it early. So many maybe's.

With any release like this there is always the trade off that a bug fix in one area would impact another. It may sort your issue but suddenly another group of users is affected adversely and if that second group is larger than the new "happy" group the vendor is in bigger doo-doo that before.

21-05-2012, 12:11	#48
tweetiepooh Virgin Media Employee Join Date: Sep 2005 Location: Winchester Services: Staff MyRates BB: VM 1Gb TV: VM XL Phone : VM XL Posts: 3,345	re: R36 Firmware Beta Test (was R35) Thing is you don't know how long HTC were fixing the issue. It could have been known about but since it would only affect a few users was released anyway. They then released a fix fairly quickly that was already in the pipeline when they got complaints. Maybe they found how to isolate the fix and release it early. So many maybe's. With any release like this there is always the trade off that a bug fix in one area would impact another. It may sort your issue but suddenly another group of users is affected adversely and if that second group is larger than the new "happy" group the vendor is in bigger doo-doo that before. __________________ I work for VMO2 but reply here in my own right. Any help or advice is made on a best-effort basis. No comments construe any obligation on VMO2 or its employees.