[MovedGoalPosts]

It should be remembered that the vast majority of VM's Superhub users don't have problems. If the Ssuperhub were universally faulty VM wouldn't be able to use it.

So there are some things that a minority of customers find don't behave as they want. I suspect that those users who have problems are generally amongst the heaviest rather than average users and are somehow pushing some aspect of the system to a limit.

There seems to be an unjustified complaint that VM are trying to fix these problems with new firmware. Weird. Ever since Windows was first release, Microsoft have been patching it. The Battlefield 3 game released only last October is already on PC server version 22. Unfortunately it seems that in the world of tech, things are tested behind closed doors, and then in a limited form via betas but it's only if they get released publicly, and new ways are found to use it but a small number of those public users not envisaged during the testing that a new issue comes to light.

So the current Superhub firmware is R30 and this beta is R35. That does to me indicate there is a continued effort behind the scenes to both make improvements, but equally important, not to introduce new problems by rushing out something that isn't ready.