Quote:
Originally Posted by muppetman11
You will always find customers who have good/bad experiences with most firms , my experience of VM customer services was pretty good on the whole however their network in my area was not 
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No argument from me MM. I'm reasonably pleased with my Tivo, it does pretty much what I want. My problem was when Sky wanted to charge £264 to replace an HD box that was 16 months old. They wouldn't budge so we switched to VM.