Quote:
Originally Posted by jobbie8
How come customers on lower packages get more channels whilst XL package gets de-valued?
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XL customers got the likes of Eden HD, Good Food HD, Watch HD, Dave HD, SKY Arts 1 HD, SKY Arts 2 HD plus plenty of On Demand content last year which M+ and L customers didn't. The XL package was strengthened at no extra cost to its customers. Virgin added plenty of value to XL last year.
I don't have a problem with a few channels dropping into M+ and L. These customers need new channels from time to time, just like us guys on XL and VIP.
The 5 channels dropping down in package don't exactly attract major viewing figures.
Let's see what Virgin add to XL in the coming months to add more value. We know Alibi HD is on it's way, which is a start.