Thread: What would it take for you to move to Sky?
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Old 17-05-2012, 12:05   #9
pabscars
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Join Date: Oct 2008
Location: warrington
Age: 53
Services: TiVo, 75 Smeg Broadband
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Re: What would it take for you to move to Sky?
Quote:
Originally Posted by gadge View Post
We did have all three services from virgin, but nearly 12 months ago had problems with the broadband which seemed to drag on and on so went with sky for phone and broadband which we are happy with can stream netflix on 3 devices at the same time quite comfortable and thats on a 11 meg connection,tv side love our tivos too much more hd channels im sure will come soon enough soon history hd is the channel i want the most but with having the usa version of netflix there is loads of content from the history channel in hd.
Same here, I moved all 3 services over to Sky because of a broadband issue, I did miss the V+ box at first because me and the wife used catch up a lot, but now we have series link on the Sky+ box that's solved it.

I've just signed up to Sky's fibre broadband service which should go live on the 28th of this month (fingers crossed).

In the past twelve months with Sky, Ive had at least 1 issue with all services, the broadband at first which was quickly traced to a line fault and fixed by BT, the phone developed a noise (like a fax machine) which resulted in it being fixed within 24 hours by BT.

The TV also developed a fault where the channels were breaking up and some recordings were failing. A Sky engineer came out within a few days and replaced everything including the dish. Overall the picture quality on Sky standard definition is leaps and bounds better that Virgins (IMO), in fact it's that good I don't bother paying the £10 a month for HD, I don't see the point.

This might not paint a particularly great picture but what I will say is, I've never once spoke to overseas support (which is always a bonus) and all issues have been resolved pretty quickly, couple to that the follow up support after reporting any fault is great and makes you feel like your being looked after which is novel these days.

Sky give the impression of a well organised company, something which I find sadly lacking with VM, who quite frankly seem to let the tail wag the dog if you catch my drift.

Just my opinion for what it's worth.

I forgot to mention the 2 tuners thing (multiple recordings clashing) on Sky can be a right royal pain the buttox, so another thumbs up for the V+ in that respect.
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