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Old 12-05-2012, 16:21   #1807
Chad
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Join Date: Jan 2010
Location: Edinburgh
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Re: Virgin Media to Double Broadband Speed

Quote:
Originally Posted by BenMcr View Post
There isn't one, because the upgrades this time around can be notified through My Virgin Media
I got the following through my Virgin Media a few weeks back:

"Great news! Your new broadband speed is up and running. It's possible your current modem might be struggling to keep up though.

Some of our older modems can't give you the full speed that we've upgraded you to. If that's the case for you, we'll send you a new combined modem and router - the Virgin Media Super Hub.

If you've already had a letter from us, click below to get your new Super Hub."

Is this the message you get when your area has been upgraded? I got a Super Hub put in 2 weeks ago but my upload speeds on 120mb are still at 5mb. I thought you where supposed to go to 120mb down / 12mb up when your area was upgraded, or does that happen when the full roll-out across the UK has finished?

I asked about this in another thread the other day but now I'm confused. Just back in after a tough night at work, and 2 cans of Monster, so my mind is a bit frazzled at the moment
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