Cable Forum - View Single Post - V+ V+ scientific atlanta box losing signal

TbGbe · 09-05-2012, 09:48

You said you swapped boxes and the problem moved with box - so sounds like a faulty box to me. A power reset didn't solve it.

Not sure why changing to 720 should be seen as a solution, though? Phone support must have been going for a break ;-)

You can ring (or post on Virgin forum) for an engineer to come and check it - but it is up to the tech whether it needs swapping. He may well try formatting it first, so you will lose any recordings on it.

09-05-2012, 09:48	#2
TbGbe Inactive Join Date: Nov 2011 Location: Blackpool Services: Phone M, 10Mb, TV XL (V+) Posts: 83	Re: V+ scientific atlanta box losing signal You said you swapped boxes and the problem moved with box - so sounds like a faulty box to me. A power reset didn't solve it. Not sure why changing to 720 should be seen as a solution, though? Phone support must have been going for a break ;-) You can ring (or post on Virgin forum) for an engineer to come and check it - but it is up to the tech whether it needs swapping. He may well try formatting it first, so you will lose any recordings on it.