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klabnix · 29-04-2012, 15:44

Hi,

I'm not sure if this is a common problem, and if so what name it goes by.

A few months ago I was having issues when I would turn on my V+ HD box and find out none of the channels worked except the free ones like 101-105. There would just be a black screen.

However, channels that had red button functions, I would still see the red button icon on the screen, but no other picture, just a black screen.

This was fixed by rebooting the box, but was causing to many problems when it occurred as programs wouldn't record and in the end virgin replaced the box.

But it has just happened with my new box. Anyone know why this is happening? Or if there is a name for the issue to tell them on the phone? It's very annoying to record sport, and get ready to watch it only to realise nothing has recorded!

Many thanks.

29-04-2012, 15:44	#1
klabnix Inactive Join Date: Apr 2011 Posts: 12	V+ black screens issue for channels Hi, I'm not sure if this is a common problem, and if so what name it goes by. A few months ago I was having issues when I would turn on my V+ HD box and find out none of the channels worked except the free ones like 101-105. There would just be a black screen. However, channels that had red button functions, I would still see the red button icon on the screen, but no other picture, just a black screen. This was fixed by rebooting the box, but was causing to many problems when it occurred as programs wouldn't record and in the end virgin replaced the box. But it has just happened with my new box. Anyone know why this is happening? Or if there is a name for the issue to tell them on the phone? It's very annoying to record sport, and get ready to watch it only to realise nothing has recorded! Many thanks.