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ferretuk · 25-04-2012, 12:55

Some info required before any advice can be given (including that from the previous two posters!)

1. Is your Virgin broadband ADSL or Cable?
2. Who supplies your telephone service?

If your broadband is cable and your phoneline is supplied by Virgin then the broadband element is independent of any phone connection so will not disconnected until Virgin cancel your account. If you wish to retain your Virgin landline number then there will be some disruption as the number port occurs. Don't forget that you'll also be paying for a BT landline installation, even if you physically already have a suitable unused line, unless they're running any offers or you get free install being staff...

If you're a Virgin ADSL customer then you'll have a BT Openreach supplied landline already already so you just need a MAC from Virgin. A PAC is for porting mobile numbers between providers.

25-04-2012, 12:55	#5
ferretuk Inactive Join Date: Dec 2006 Services: Plusnet Unlimited FTTC Posts: 501	Re: Potential move to BT Infinity... Some info required before any advice can be given (including that from the previous two posters!) 1. Is your Virgin broadband ADSL or Cable? 2. Who supplies your telephone service? If your broadband is cable and your phoneline is supplied by Virgin then the broadband element is independent of any phone connection so will not disconnected until Virgin cancel your account. If you wish to retain your Virgin landline number then there will be some disruption as the number port occurs. Don't forget that you'll also be paying for a BT landline installation, even if you physically already have a suitable unused line, unless they're running any offers or you get free install being staff... If you're a Virgin ADSL customer then you'll have a BT Openreach supplied landline already already so you just need a MAC from Virgin. A PAC is for porting mobile numbers between providers.