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flashyphotos · 23-04-2012, 11:07

Was on 50 with a great service, (Area 30) never had a problem apart from the SH, which after some hassle I managed to get swapped out for a VMG300.

Anyway was upgraded to 100mbit a few days ago on the doublespeed upgrade, great service still 100 down and 5 up solid.

Knock at the door this morning and its Yodel with a package from VM, open it up and its a SH with a letter saying its needed as part of trhe upgrade to 100 and I need to activate it and return the VMG300 in the box or my account may be charged £150!!

What should I do, I know the SH is a bit better now, but I really dont see the need to get rid of a solid and reliable VMG300, but also dont want to get hit for £150 by not returning it.

23-04-2012, 11:07	#1
flashyphotos Inactive Join Date: Feb 2006 Location: Midlands & London depending on day of week! Services: Virgin 100/10 BB, Freeview HD Posts: 32	SH Just turned Up What should I do? Was on 50 with a great service, (Area 30) never had a problem apart from the SH, which after some hassle I managed to get swapped out for a VMG300. Anyway was upgraded to 100mbit a few days ago on the doublespeed upgrade, great service still 100 down and 5 up solid. Knock at the door this morning and its Yodel with a package from VM, open it up and its a SH with a letter saying its needed as part of trhe upgrade to 100 and I need to activate it and return the VMG300 in the box or my account may be charged £150!! What should I do, I know the SH is a bit better now, but I really dont see the need to get rid of a solid and reliable VMG300, but also dont want to get hit for £150 by not returning it.