Thread: Virgin Media to Double Broadband Speed
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Old 22-04-2012, 10:55   #1664
carlwaring
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by General Maximus View Post
No excuses.
Actually, I meant to come back to delete my post as I realised I have the VMDG280 which is not one of the ones mentioned. (Yes, I know I sometimes jump in a bit quick!)

Quote:
Like many other members have stated in the past, the shub works perfectly fine for them but the fact remains there is an unacceptable % of faults/errors with the shub which affect far too many users.
How would anyone know for sure unless you have asked every VM customer? (and there aren't any official figures!)

Posts on forums aren't necessarily an indication of any actual underlying problems.

This forum has 83,169. Even if everyone on it posted that they were having issues with the shub, what's that as a %age of VM's total BB customer base? Don't forget about negativity bias too. No-one joins a forum to post that they're entirely happy and not having any issues at all. (No, not even me )

I am not denying that there are any problems; just wondering how you can substantiate your claim.
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