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Old 19-04-2012, 22:06   #43
slowcoach
Inactive
 
Join Date: Oct 2004
Location: Virgin Islands
Age: 81
Services: VM Phone 152 Meg.
Posts: 1,552
slowcoach has reached the bronze age
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Re: Upgrading from 50mb to 100mb

Quote:
Originally Posted by Rabb View Post
before got sb 2 weeks back, had 5mb u/l, now with sb installed & going 100mb , max getting is 2.7mb u/l. again a total loss on getting any help when call 150.
but this seems a common problem that just appearing for more & more ppl, should have 5mb/10mb u/l but stuck at 2.7mb. this aint stm ect, no matter what time, server, test ect the max is always 2.7mb. asked for help on vm own forum after calling 150 so many times, lets u right down everytime.
but guess what after a week no vm could even respond, after trawling thru 2-3 pages
over there which can go back weeks, dont think ever saw a post from them that ever helped any person looking for help.
100 Mb users uploads are being capped at 2.7 Mb, for some reason, whilst their local network is being upgraded to allow 120/12 so you will probably have about another month at 2.7 before getting the new top speed, should be about six weeks in total to do the work. Tech Support were not told that this was happening and they can't get through to network staff whilst the upgrade work is in progress so they were completely in the dark, even the Level 2 Techs had no idea what was going on.
The good news is that you are going to be one of the first areas in the country to get the new top speed.
My area has about two weeks more to go, all being well.
Of course this is VM we are talking about so there is still time left for them to step on a landmine, nothing is set in stone.
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