[Itshim]

Originally Posted by Arthurgray50@blu

To all members that have helped me l thank you.

We told VM that we were changing over to VM fully from Sky, we spoke with retentions, and they said that we were not until contract, even though we have been with VM since the start.

They told us that WE would still have to pay £49.95 for the Tivo box, and everything that has been stated on this forum of getting deals with FREE Install, and Activation, we have tried to get this and also a new contract, but the won't budge.

I cannot understand why some customers get it and we cannot, total appalling service from VM. My wife has said it could be because l am complaining to much on this forum, but to me we are prepared to pay the £90.00 per month for XL, but if some customers get the tivo FREE, why can't we.

I am not sure how they can connect you to this forum . It has to be said I moan enough here. I got a great deal. Sorry to rub salt into the wound