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Chad · 10-04-2012, 12:00

Well my brother gave them a call and he is absolutely delighted. He's went from the old VIP20 package to the VIP Collection with 100mb broadband, 1Tb TiVo, SKY HD plus he's also keeping the V+ box as his second box. He is paying no installation fee or activation fee and only has to re-contract for 12 months. Also based on the recent price changes he told me he is actually saving about £1.00!

He told me he called through 150 then option 4, I think, and spoke to a lovely lady who recognised he was out of contract and a loyal customer. He said those were actually her words. As a result she would happily upgrade his services without charge.

I'm pretty impressed.

10-04-2012, 12:00	#401
Chad cf.mega poster Join Date: Jan 2010 Location: Edinburgh Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation Posts: 5,137	Re: General TiVo Discussion Part 3 Well my brother gave them a call and he is absolutely delighted. He's went from the old VIP20 package to the VIP Collection with 100mb broadband, 1Tb TiVo, SKY HD plus he's also keeping the V+ box as his second box. He is paying no installation fee or activation fee and only has to re-contract for 12 months. Also based on the recent price changes he told me he is actually saving about £1.00! He told me he called through 150 then option 4, I think, and spoke to a lovely lady who recognised he was out of contract and a loyal customer. He said those were actually her words. As a result she would happily upgrade his services without charge. I'm pretty impressed.