Quote:
Originally Posted by zantarous
Its either 3 months or 6 can't remember which.
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Really, that long?
So hypothetically if my brother cancels his subscription with Virgin and tells them he is joining SKY, but then calls Virgin back 48 hours later to advise he is no longer joining SKY and would like to recommence services with Virgin they wouldn't try to re-contract him as a new customer for 12 months? He would be able to "re-join" and continue on as he is just now out of contract free to cancel whenever?
My brother is on the old VIP package with 20mb broadband, the old style V+ box and a standard V box in his bedroom that doesn't have a HDMI output. My brother also doesn't have SKY Sports or SKY Movies in HD. So if my brother cancels with Virgin, as stated above, but then calls Virgin back 48 hours later to re-join on the VIP Collection what would Virgin do? He has left them as a provider and now wishes to return but with entirely new services. Pretty much all of his equipment would need to be changed / upgraded i.e. the modem is too old to handle 100mb and his V box doesn't carry HD. Would Virgin charge him for the TiVo 1TB, the V HD box and the new modem?
Alternatively how long after cancelling do Virgin ask for their boxes to be returned? If my brother cancels, returns the equipment, and then asks to re-join what would happen?