[DaMac]

At the point where Virgin Media said to TiVo "Look we want to make your product available on our system and make it the best way to watch TV ever" shouldn't someone in VM have insisted that a dedicated UK technical team be sent here to work on and evolve the system for British use. It's what other big company's do, for example You don't think some guy sit's in Japan and design's a TV to work in Germany AND the Uk where Germany doesn't have Red Button services, but the UK does... no Panasonic have a dedicated UK team to make sure that stuff works, or can be fixed quickly if there is a problem. As usual with VM it is amateur hour.