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Zee · 05-04-2012, 17:22

The thread i created and i and others who were posting in it was unrelivent to the problem being discussed so i've created another thread.

The main issue being experienced in several postcodes in NW London such as HA2, HA8, HA9, NW4, NW9 and others where browsing websites lags and is slow.

The latest reply i got from VM forum team was yesterday when they said:

An update to what I posted last night; after a few emails back and forth between ourselves and our Network Team, this has been given the fault ticket reference F001953173. Due to the nature of the fault, there is no fix time at the moment as we are still trying to pin down the cause. We have been asked to update the ticket with each example of a FEC error spike to help with tracing the root cause, and I am adding the past week and a bit worth to the ticket now.

We will update with further information when we have it.

I called up around 4.50 and was told that the fault reference: F001953173 was closed around 4.30pm, but i am still experiencing this browser lag, what im guessing is once a reference has been closed that leads to that they think the issue has been resolved.

Would others also experiencing these issues post in this thread and over at the VM Forum so we can get this fault fixed as soon as possible because im so tired of it now.

05-04-2012, 17:22	#1
Zee Inactive Join Date: Mar 2006 Location: North West London Age: 36 Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package Posts: 2,962	Browser Lag (NW London) The thread i created and i and others who were posting in it was unrelivent to the problem being discussed so i've created another thread. The main issue being experienced in several postcodes in NW London such as HA2, HA8, HA9, NW4, NW9 and others where browsing websites lags and is slow. The latest reply i got from VM forum team was yesterday when they said: An update to what I posted last night; after a few emails back and forth between ourselves and our Network Team, this has been given the fault ticket reference F001953173. Due to the nature of the fault, there is no fix time at the moment as we are still trying to pin down the cause. We have been asked to update the ticket with each example of a FEC error spike to help with tracing the root cause, and I am adding the past week and a bit worth to the ticket now. *We will update with further information when we have it.* I called up around 4.50 and was told that the fault reference: F001953173 was closed around 4.30pm, but i am still experiencing this browser lag, what im guessing is once a reference has been closed that leads to that they think the issue has been resolved. Would others also experiencing these issues post in this thread and over at the VM Forum so we can get this fault fixed as soon as possible because im so tired of it now.