Quote:
Originally Posted by Broken Hope
What do you mean by the last sentence, because I asked to be moved to the Premiere collection since it's essentially the same services I already receive, except I asked to be on Talk Unlimited and I have a V+ instead of a TiVO and they said it wasn't possible to upgrade me to 60Mb right now.
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The
Premiere Collection only comes with TiVo, so any swap to the new speed for your tier would be subject to the capacity check because you aren't on a Collection
---------- Post added at 18:40 ---------- Previous post was at 18:39 ----------
Quote:
Originally Posted by mr.nick
I appreciate you taking the time to clarify this Ben however being told you can't get a collection package because your area doesn't offer 60Mb BB is not acceptable. I'm sure others like myself would be willing to accept staying with 50Mb for the duration if it meant getting access to the new packages.
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You shouldn't have been told that cos it's not true. All areas can do all the speeds offered within the Collections, and going onto a Collection means you get the speed it offers.