Quote:
Originally Posted by Topgun
No, you ring them up and point out that the package you are on now entitles you to 100Mb and that therefore you want it and you want it now. If VM haven't got the capacity to upgrade everyone immediately then perhaps they shouldn't have announced the new "collections" until they did. Although realistically, it is only going to be a small fraction of customers who are going to be aware enough to ask for it now.
There's the quick and there's the disappointed!
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Why does the package I am on now entitle me to 100mb? You mean basically XXL 50mb now is obselete and new customers on my tier would actually be on 100mb? Ok, think I get you.