Quote:
Originally Posted by sniper007
So presumably I phone up retentions and say something like:
"Hi, I gather the nation is all now 100mb ready and have heard that you might be able to move me up to 100mb for free now" and wait for them to tell me that I will be upgraded in due course instead.
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No, you ring them up and point out that the package you are on now entitles you to 100Mb and that therefore you want it and you want it now. If VM haven't got the capacity to upgrade everyone immediately then perhaps they shouldn't have announced the new "collections" until they did. Although realistically, it is only going to be a small fraction of customers who are going to be aware enough to ask for it now.
There's the quick and there's the disappointed!