Quote:
Originally Posted by mr.nick
Yeah, it would seem logical if you can get 100Mb you should be able to get 60Mb but apparently this is not the case. Retentions called me back today to confirm this and have supposedly escalated the issue.
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I had the same issue, the woman on the phone said the computer wasn't giving her the option to upgrade me to 60Mb, it was offering 100Mb but with a £50 install charge, despite me having a super hub already and it would also come with the additional monthly charge so I declined.