Quote:
Originally Posted by carlwaring
So you're complaining that VM lied to you (even though they will have the figures to hand, I assume), but you have no problem lying to them? That's called hypocrisy, and - for me - completely negates the rest of your post.
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Playing the retentions guys. A lot of people that ring them do it. Call it what you want. A lot of people on here are the first to cry about all the different prices people pay and that ringing retentions and haggling is bad, yet won't pick up the phone and call themselves. You are quite welcome to.
As for the rep I spoke to, yeah it pretty much was a lie. Quoting figures that were nothing like what we use (of which I do measure from time to time).
Quote:
Originally Posted by andy_m
I've had to read your post several times, and I'm still not sure I've got it right? You wanted a £3 discount, but refused an £8 discount when the only difference would be to drop your broadband from 50 to 30 mb, before watching it double to 60? Alrighty then...
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Only difference? 50 to 30? My area does not get doubled up in speeds for ages last time I checked. In fact I don't think it was until summer 2013. I will check. Everybody keeps talking like everyone is already doubled up or about to be - not the case for a lot of customers. Also, I didn't want to lose the lack of STM on 50 by dropping to 30. But I need to review that too now that they have changed this.
Why the hostile attitude towards my posts? I don't expect something for nothing. I am weighing up my options is all. The fact is Virgin is not looking particularly attractive to a lot of people at the moment. It's not just the price rises. STM changes, lack of HD content, lack of F1 channel without taking out sports, extra charge for skysports HD channels.
Before anyone tells me I can always go to sky....yeah I know. I am in talks with them. I'm just looking for the best for my money in these hard times so give me a break please.