Cable Forum - View Single Post

Broken Hope · 02-04-2012, 10:11

Does anyone at virgin Media actually know about the new collections, just spent the best part of 30-40 mins on the phone and I don't think I'm being charged right even after that.

I get XL TV, XL phone and XL Broadband, have a V+ box and an extra V box, £13.90 line rental and £6.50 because I have a paper bill and don't pay by direct debit and they are charging me something like £78, apparently this would only be £73 if I had a Tivo, but with £50 install charge.

Just seems a lot higher than it should be and I also don't get why Tivo is cheaper than an older V+ box.

I expected it to be £45 for the Premiere collection, £13.90 for line rental, £6.50 for paper bill/non direct debit and around £5 for talk unlimited instead of talk weekends. That's only around £70.

Also even though my area can get 100Mb apparently they still can't upgrade me to 60Mb even though they put me on the premiere collection.

02-04-2012, 10:11	#83
Broken Hope cf.addict Join Date: Dec 2003 Posts: 171	Re: Virgin Media revamps its bundles Does anyone at virgin Media actually know about the new collections, just spent the best part of 30-40 mins on the phone and I don't think I'm being charged right even after that. I get XL TV, XL phone and XL Broadband, have a V+ box and an extra V box, £13.90 line rental and £6.50 because I have a paper bill and don't pay by direct debit and they are charging me something like £78, apparently this would only be £73 if I had a Tivo, but with £50 install charge. Just seems a lot higher than it should be and I also don't get why Tivo is cheaper than an older V+ box. I expected it to be £45 for the Premiere collection, £13.90 for line rental, £6.50 for paper bill/non direct debit and around £5 for talk unlimited instead of talk weekends. That's only around £70. Also even though my area can get 100Mb apparently they still can't upgrade me to 60Mb even though they put me on the premiere collection.