[looselipsuk]

So a 999 call is sent 12 minutes before the crash reporting the stranded coach and then, after a call is received saying a large goods vehicle has collided with the rear of the coach, they are able to dispatch police officers who manage to arrive within 6 minutes.
Maybe a shame they were not dispatched after the first phone call as they could have been there 6 minutes before the crash and maybe have stopped it happening.