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Old 20-03-2012, 17:01   #1487
Tim Deegan
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Join Date: Sep 2011
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Re: Virgin Media to Double Broadband Speed

Quote:
Originally Posted by Zee View Post
they didn't specify that, and neither did i specify that i wanted to get a free upgrade, i just asked i wanted to upgrade my speed to the next highest. So they shouldn't really do that, if they have i wont be happy.
Ben would know better than me, but I thought that if you asked for an upgrade, then it starts a new contract. But if you had waited, and VM had done it, then your old contract would continue with just a revision. It might be worth checking this.
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