Cable Forum - View Single Post - Superhub Superhub & Virgin Media Business

ccarmock · 12-03-2012, 23:19

No I am not seeing errors in the logs at all now. The Superhub is just reporting some T3 timeouts as I am in a heavily congested area, but that's another story.

I am not seeing errors in the Cisco router logs either, and the errors I was seeing in the SMTP Receive log on Exchange have gone away now too. Email is being delivered quickly.

So MTU of 1460 has really helped for me. As soon as new Business Superhub firmware is available I will try to revert to default settings, but right now this has resolved my immediate issues.

Now just to have the IP Edge network team address my congestion issues! I have had a week of 'no ETA' Today I escalated to the CEO's office and am told that they put a planner on it today, planning should be complete by tomorrow lunchtime and they are working to implement by Friday if all goes well.

Now this leads me onto a further issue with the business superhub. At times congestion is so bad I am getting 100% packet loss. When this happens the upper blue light on the Superhub stops flashing and goes solid blue. If it stays in this state too long sometimes the superhub will not recover and needs a restart in order to work again.

12-03-2012, 23:19	#214
ccarmock Inactive Join Date: Jun 2008 Posts: 804	Re: Superhub & Virgin Media Business No I am not seeing errors in the logs at all now. The Superhub is just reporting some T3 timeouts as I am in a heavily congested area, but that's another story. I am not seeing errors in the Cisco router logs either, and the errors I was seeing in the SMTP Receive log on Exchange have gone away now too. Email is being delivered quickly. So MTU of 1460 has really helped for me. As soon as new Business Superhub firmware is available I will try to revert to default settings, but right now this has resolved my immediate issues. Now just to have the IP Edge network team address my congestion issues! I have had a week of 'no ETA' Today I escalated to the CEO's office and am told that they put a planner on it today, planning should be complete by tomorrow lunchtime and they are working to implement by Friday if all goes well. Now this leads me onto a further issue with the business superhub. At times congestion is so bad I am getting 100% packet loss. When this happens the upper blue light on the Superhub stops flashing and goes solid blue. If it stays in this state too long sometimes the superhub will not recover and needs a restart in order to work again.