[qasdfdsaq]

First thing was, well I don't know, something in the IP profile I believe that increased my latency by 12ms. This is nothing but an artificial delay generated by BT and I don't know how or why.

Secondly they turned on interleaving, three levels of it, increasing my latency by an additional ~8ms each time. On top of the artificial IP profile delay, my overall ping to/from work has more than doubled, so remote desktop feels a little more sluggish. For some reason a couple days later, my download speed also got capped to about 70% of normal.

Gaming feels considerably more sluggish, plus I'm rarely if ever picked as host now, so more often have to suffer laggy foreign hosts with crappy connections on some other continent. Downloads are obviously slower.

Indian phone support claimed to have spotted the problem and were going to fix it today, but haven't. I'll have to get a line profile reset, apparently.