Thread: I got this weird letter from BT ...
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Old 09-03-2012, 10:40   #4
pabscars
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Join Date: Oct 2008
Location: warrington
Age: 53
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
pabscars has reached the bronze age
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Re: I got this weird letter from BT ...
Quote:
Originally Posted by Sephiroth View Post
So their letter is a load of spin and gollox. Possibly dishonest. I've never lost service.

I hate that.
Granted it should have read

Hay up Seph, how's it goin, listen dude we messed up with the modem we gave you last time, it just aint up to the job, so have another one on us for free oh and by the way, were giving you a free speed boost by way of compensation.

Laters

BT

I remember Qas I think mentioned some of the old modems had overhearting issues and it was recommended they were wall mounted, I'm guessing the new speed would cause them to run even hotter so in order to prevent loss of service they are correctly replacing the duff kit.
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