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Elijah Bailey · 03-03-2012, 17:47

With a £4.50 increase, I took a look at what I actually used and I realised the VIP30 package was more than I need.

I spoke to a great guy in retentions who could not do enough the help me and deduct the services I do not use (like Sky Movies and unlimited calls etc.) and help to reduce my bill.

He checked and pointed out I was barely using my 30mb broadband and I should consider downgrading to 10mb as my area is speed doubling this month to 20mb.

I cannot believe it has taken a price rise for me to actually take a look at what I pay for compared to what I actually use.

03-03-2012, 17:47	#820
Elijah Bailey Inactive Join Date: Feb 2011 Posts: 3	Re: TV price rises With a £4.50 increase, I took a look at what I actually used and I realised the VIP30 package was more than I need. I spoke to a great guy in retentions who could not do enough the help me and deduct the services I do not use (like Sky Movies and unlimited calls etc.) and help to reduce my bill. He checked and pointed out I was barely using my 30mb broadband and I should consider downgrading to 10mb as my area is speed doubling this month to 20mb. I cannot believe it has taken a price rise for me to actually take a look at what I pay for compared to what I actually use.