[Digital Fanatic]

Originally Posted by friends1980

I am having the same issue, getting error code V301 saying app currently unavailable.

then it hang on the channel for about 15-20 before any kinda action, also i have no apps showing too.

Looks like a known issue: ExTelewest looking at those regions

http://community.virginmedia.com/t5/...s/td-p/1070177

We're currently having issues across the country affecting all On Demand and Interactive services
on your Digital Television & TiVO boxes.



Digital TV Symptoms:

When trying to access the Interactive menus you could find the box will lock up and freeze when trying to access any of the Interactive options and on the Red Button services.



You may also have issues with your On Demand services stating the message of 'On Demand Services Are Temporarily Unavailable'





TiVO Box Symptoms:

When trying to access On Demand (including Catch Up & On Demand), you may see:

All listings are greyed out
Network Availability message (Some features are unavailable right now. You may still be able to watch Live TV and recordings)
No programmes currently available

When trying to access Apps & Games and the Red Button services you may find:

Applications are missing
Blank page with no icons



This will affect all customers in the areas below:


North West
North East
South London
Midlands
Cotswolds
South East
Avon
Uddingston
Glenrothes
Edinburgh
Birmingham
Yorkshire
West London
North London
Southern Regions

If you have an area reference on your bill of 1, 2, 3, 4, 5, 6, 7, 9, 10, 11, 12, 14, 15 or 18 chances are you've been affected by this outage.



Virgin Media would like to apologise for any inconvience caused, we're currently working on the issue as fast as possible to get this resolved. The fault reference for this outage is F001910327.