[qasdfdsaq]

Funny that, as my experience has been the exact opposite. Except with sales and retentions, which you really need to be in the right mindset to deal with, all other departments have always been helpful and actually understood and solved my problem even when I wouldn't have expected them to. Miles better than most other offshore call centres and beat a good proportion of UK based ones too. But that's just my personal experience.

As for signal strength, back when they used O2 coverage their indoor signal strength would by definition be the exact same, if not better but getting worse would be impossible. Since they moved onto Orange, well, it's been better in some areas and worse in others, but it was really when they switched off roaming completely that I started having problems. When it comes down to it though, their 3G coverage and service is still well better than everyone but O2 - and it was only recently O2 even entered the game with their 900Mhz 3G rollout. But even that's seeing pretty heavy congestion with all iphone users sucking on it's single 5Mhz channel. And so far I've yet to see it expand very far outside of urban areas, as they're mainly using it for building penetration and capacity offload. Shame really, as wide-area rural coverage is where 900Mhz 3G could really excel.

VM, as is known so far, is unlikely to have any intention of building a new nationwide network, and is far more likely to only buy up the high-capacity, low-coverage 2.6Ghz band and provide offload coverage in dense (i.e. urban) areas. Or that's what the industry analysts seem to think anyway. I personally don't see the point.