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liam.s.harper · 27-02-2012, 15:59

Hi all,

I've recently had my flat refurbished, during which my master socket was unfortunately ripped from the wall. In fact, the cable was pulled right out and cut just outside my property. I have since bought a replacement master socket and reconnected it to the external cable (to connections 2 and 5, if I recall (I'm currently at work)).

I also installed an extension socket in another room and ran that cable through the wall to the master. The extension cable was just the raw cable, so I pulled it through the wall and spliced a connector on from something else. However, from the extension, I am getting no ringtone and significantly slower broadband (with Sky). From the master, I get a ringtone and faster BB, but only 6Mbps, as opposed to the 14 I was getting before the renovations.

I'm a complete novice with telephone cabling, so I've undoubtedly gone wrong somewhere. Can anyone offer advice on how to get my BB speed back up and fit the extension properly? I have pretty much no equipment at the moment but can probably get whatever is required at B&Q or something. By the way, I noticed the spliced-on connector only has two wires inside, whereas the extension cable itself has four, so I'll try finding another cable with four wires and take the connector from that.

Thanks for looking.

27-02-2012, 15:59	#1
liam.s.harper Inactive Join Date: Feb 2012 Posts: 2	Installing Master Socket and Extension Hi all, I've recently had my flat refurbished, during which my master socket was unfortunately ripped from the wall. In fact, the cable was pulled right out and cut just outside my property. I have since bought a replacement master socket and reconnected it to the external cable (to connections 2 and 5, if I recall (I'm currently at work)). I also installed an extension socket in another room and ran that cable through the wall to the master. The extension cable was just the raw cable, so I pulled it through the wall and spliced a connector on from something else. However, from the extension, I am getting no ringtone and significantly slower broadband (with Sky). From the master, I get a ringtone and faster BB, but only 6Mbps, as opposed to the 14 I was getting before the renovations. I'm a complete novice with telephone cabling, so I've undoubtedly gone wrong somewhere. Can anyone offer advice on how to get my BB speed back up and fit the extension properly? I have pretty much no equipment at the moment but can probably get whatever is required at B&Q or something. By the way, I noticed the spliced-on connector only has two wires inside, whereas the extension cable itself has four, so I'll try finding another cable with four wires and take the connector from that. Thanks for looking.