Quote:
Originally Posted by Doz007
Why did they announce the doubling of BB speed prior to the news of the price increase then? That was surely timed like that to softened the blow of the imminent price increase.
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Well if that was their plan, announcing a "free" doubling of speed then within weeks a price rise, before the speed increase was actually implemented, then they clearly have not a clue about marketing and finance (and they have form giving free increases followed immediately by price rises, we remember and we aren't thick
, though they still haven't learnt).
For all the comments of it isn't much of a rise, it is above inflation and we have every reason to complain on here or elsewhere if we wish, particularly when VM aren't honouring the contract price agreed. Whether we then live with it or not is a separate issue.
Raising prices for TV, BB and Tivo is likely to have an impact on retention/new sign ups, though they are increasing promos at the moment (£130+ cashback on Topcashback/Quidco, £50 cashback on your contract, free install, 3 months free) which will likely draw in the new punters to replace some of the digruntled people leaving!
MrB